Running a Bed and Breakfast is a 48-hour a day job
Most small business owners can relate to this. I started my business because it was my hobby meeting new people and hosting them... but [...]
Evolution in In-Room entertainment in Hotels
Armed with iPads and Notebooks, hotel guests are hooked on to their own devices more than those provided by Hotels. No, its not a [...]
Free Wi-Fi most important to Travelers
Cable TV, air conditioning and swimming pools were once among the most sought after hotel offerings, but today’s travelers demand much more from [...]
Customer Reviews
Its rare to find a customer who has not researched about the destination or hotel without leaving his / her chair. Such armchair travel [...]
Should I have a multi-lingual website ?
You have to learn to speak the language of your customers. If your buyers speak Japanese, your website better speak Japanese too. If you [...]
India’s Demographic Dividend
More than half of India’s population is younger than 25 years. By 2050, 39% of the U.S. population will be above 65, 53% in [...]
The Altair 8800 story, and its strategy lessons
The companies that were at the forefront of the PC revolution in the 70s were SMEs. As the market grew, many of these companies [...]
The shift in power from Hotels to Consumers, and its impact for your brand
With the surge in popularity of Social Media like Facebook and Twitter, more and more brands are putting in place dedicated people for Social [...]
CDs from the Azim Premji Foundation
The Azim Premji Foundation has developed a few hundred CD titles for classes 1st-8th in Kannada, Telugu, Tamil, Hindi and English to improve the [...]
Strategy lesson from Travelocity’s Top Secret Hotels
Before making a booking, the customer can see limited information about the hotel. Travelocity says “In order to preserve the secrecy of our Top [...]
